Golden Designs Visby 3-Person Outdoor Hybrid Sauna with Full Spectrum Infrared & Traditional Stove

Most saunas and cold plunge tubs ship via LTL freight on a pallet. Delivery is curbside to your driveway or property line. Inside delivery and room placement are not included in standard freight but may be available at additional cost through your carrier. The DCT Premier Edition chiller ships via FedEx or UPS Ground and does not require freight delivery.

Most orders leave the warehouse within 2–5 business days. Freight carriers will contact you to schedule a delivery window before arrival. Please ensure someone is available to receive and sign for the delivery.

All Golden Designs saunas carry a 5-year manufacturer warranty on structure and heating elements. DCT cold plunge tubs and the Premier Edition chiller carry a 1-year manufacturer warranty on materials and workmanship. Electronics and accessories are covered under separate manufacturer terms.

Warranty is fulfilled through the manufacturer. Contact Aurevian Wellness at 551-249-8994 for warranty support, service coordination, or any questions about your product after delivery.

Returns are accepted within 30 days of delivery for items in original, uninstalled condition. A 25% restocking fee applies to all returns. Please contact our support team before initiating a return — we are happy to help find the right solution. Freight return shipping costs are the responsibility of the customer.

Frequently Asked Questions

Does the Visby need to be protected from weather or covered seasonally?
No. The all-weather composite exterior is engineered for permanent year-round outdoor installation — sun, rain, snow, and freeze-thaw cycles included. No seasonal covers or weatherproofing treatments are required.

What foundation or base does it need?
The Visby must be placed on a level, load-bearing surface. A concrete pad, reinforced composite decking, or pressure-treated timber platform are all appropriate. The unit weighs 1,105 lbs — ensure your chosen surface can support that load before scheduling delivery.

What electrical circuits are required?
Two dedicated circuits: 120V / 20A for the infrared heating system, and 240V / 30A for the traditional stove. A licensed electrician is required for the 240V stove circuit. The infrared system can be used immediately on the 120V circuit — the stove connection can follow later.

Can the infrared and traditional stove run at the same time?
No. The two systems operate independently and are not designed to run simultaneously. You select one heating mode per session.

How is the Visby delivered, and what does delivery include?
The Visby ships via LTL freight on a pallet. Delivery is curbside — the carrier brings it to the end of your driveway. Placement in your yard, removal of packaging, and assembly are not included. At 1,105 lbs, coordinate a forklift or sufficient manpower before your delivery date.

How long does assembly take?
Two adults with standard tools typically complete structural assembly in a full day. Electrical connections for the stove circuit require a separate licensed electrician visit.

What does the 5-year warranty cover?
The manufacturer's warranty covers the structure and all heating components — both the infrared panels and the traditional stove — against defects in materials and workmanship under normal residential use. Damage from improper installation, electrical issues, or outdoor conditions outside normal use are not covered.

Choosing an outdoor sauna? Read our Home Sauna Buying Guide.